Frequently Asked Questions

Everything you need to know about shopping with Houseofceylan.

How do I determine the correct size for my order?

Each product page features a detailed size guide tailored to that specific garment. We recommend measuring yourself and comparing it to our chart to ensure a perfect fit.

What is your return and exchange policy?

We offer a 14-day return window for all unworn items with original tags attached. Please visit our Returns Portal to initiate an exchange or refund process.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days depending on your location. Express shipping options are available at checkout for faster delivery.

Do you ship internationally?

Yes, Houseofceylan ships to over 50 countries worldwide. International shipping rates and delivery times are calculated automatically at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How should I care for my Houseofceylan garments?

To maintain the quality of our fabrics, we recommend following the specific care instructions found on the inner label of each garment, typically involving cold washes and air drying.