Returns & Exchanges

At Houseofceylan, we want you to be completely satisfied with your purchase. If your garment doesn't fit or meet your expectations, you can return or exchange eligible items within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Ensure the items are unworn, unwashed, and have all original Houseofceylan tags attached before placing them in the original packaging.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the return, your refund will be processed to your original payment method within 5-7 business days.